Fast client support distinguishes Artsystems from our competitors. We aim to respond immediately to each support inquiry, but be sure to respond within two business hours during our 12-hour day. Such response is unmatched in the market.
Software Support is provided by caring and knowledgeable Artsystems engineers composed entirely of gallery veterans who average more than 25 years of art management experience. Before their time at Artsystems, Support staff learned the trade at many leading art galleries in New York and elsewhere.
Support is available via a flat-rate annual subscription that includes unlimited expert live telephone and online assistance with the use of our applications, including ‘over-the-shoulder’ (GoToMeeting and GoToAssist) support at no additional charge.